Soundportal — DMCA & Abuse Policy

Last updated: June 2026

🔴 BETA NOTICE

Soundportal is beta software. We're building responsibly but operating at startup speed. Expect:

• Security improvements over time
• Policy updates as we scale
• Response times may vary
• No SLA guarantee

1. Copyright Infringement / DMCA Claims

You Own Content That's Being Misused

If your track is submitted without permission:

1. Email us immediately:

• To: info@soundportal.app
• Subject: "DMCA Claim - [Artist Name] - [Track Title]"
• Include: proof of ownership (registration, metadata, rights documentation)

1. What we'll do:

• ✅ Review within 48 hours
• ✅ Remove content if valid
• ✅ Notify submitter of removal
• ✅ Investigate pattern (if repeated abuse)

1. Counter-claim:

• If submitter believes removal was wrong, they can counter-claim
• We'll re-evaluate and resolve within 72 hours

You Submitted Content That's Actually Yours

• Keep proof: registration certificates, metadata
• Be honest about samples/features
• If challenged, respond within 48 hours with proof

2. Leaked / Unreleased Tracks

A Track Was Leaked From Your Portal

This is NOT automatically a copyright violation (unless someone else owns rights), but we want to help:

1. Email us:

• Subject: "Leaked Track - [Track Title]"
• Explain: which portal, who had access, evidence of leak

1. What we'll do:

• ✅ Check access logs (who viewed it, when)
• ✅ Disable sharing/access for that track
• ✅ Retain logs for 90 days
• ✅ Notify relevant users if unauthorized

1. Limitations:

• We're not responsible for track theft after leak
• We can't guarantee no one copied the file
• This is why private SoundCloud links are important

3. Content Moderation

We Remove Content For:

• ✅ Copyright infringement (proven DMCA claim)
• ✅ Harassment or threats
• ✅ Spam or malicious links
• ✅ Illegal content (hate speech, etc.)
• ✅ Abuse of the platform

We DON'T Remove Content For:

• ❌ Bad music (opinion, not our call)
• ❌ Competitive tracks (you don't like it)
• ❌ Disputes between producers/labels (civil matter)
• ❌ Personal drama (unrelated to copyright/abuse)

Process

1. Report via email with evidence
2. We investigate within 48 hours
3. Decision: remove or keep
4. You can dispute (we'll reconsider)

4. Account Suspension / Termination

We may suspend or terminate your account for:

Immediate (no warning):

• ✅ Repeated copyright violations
• ✅ Hacking/unauthorized access attempts
• ✅ Harassment or threats toward others
• ✅ Selling/scraping data
• ✅ Illegal activity

After warning:

• ✅ Repeated minor violations
• ✅ Non-cooperation on DMCA investigations
• ✅ False/fraudulent DMCA claims

5. What You Must Do

As a Label Owner

• ✅ Respond to DMCA claims within 48 hours
• ✅ Remove content if you can't verify rights
• ✅ Monitor your portal for unauthorized shares
• ✅ Tell submitters about copyright rules

As a Producer/Submitter

• ✅ Only submit tracks you own
• ✅ Disclose samples/features if questioned
• ✅ Respond to rights inquiries quickly
• ✅ Don't re-upload after removal

6. Response Times (Beta)

We aim for:

• ✅ DMCA claims: 48 hours
• ✅ Abuse reports: 48-72 hours
• ✅ Counter-claims: 72 hours

But: Beta = sometimes slower. We'll notify you if delayed.

7. False Claims = Liability

If you file false DMCA claims repeatedly:

• We'll ban your account
• You may face legal liability (perjury)
• The law takes false DMCA claims seriously

8. Contact

Report copyright/abuse:

• Email: info@soundportal.app
• Subject: "DMCA Claim" or "Abuse Report"
• Include: evidence, affected tracks, your contact

Legal notice (EU):

• Autoriteit Persoonsgegevens (privacy)
• Rijksoctrooiwet (copyright)

9. No Guarantee

• We handle claims in good faith
• But we're beta, not a massive platform
• We may make mistakes
• See Terms of Service for liability limits

Last updated: June 2026
Report abuse to: info@soundportal.app